The Handbook of Human Factors in Web Design
(In Press)

Robert W. Proctor and Kim-Phuong L. Vu (Eds.)
Purdue University


Table of Contents

        Series Foreword Gavriel Salvendy, Purdue University and Tsinghua University

        Foreword — Anna Wichansky, Oracle Corporation

        Preface — Robert W. Proctor & Kim-Phuong L. Vu, Purdue University


I.    Background and Overview

  1. Historical Overview of Human Factors and Ergonomics Stanley N. Roscoe, Professor Emeritus of Psychology, Aviation, and Aeronautical and Astronautical Engineering, University of Illinois at Urbana-Champaign; Professor Emeritus of Psychology, New Mexico State University
  2. A Brief History of Computers and the Internet — Ira H. Bernstein, University of Texas at Arlington
  3. Human-Computer Interaction and Web Design — Alan Dix, Lancaster University

II.   Human Factors and Ergonomics

  1. Physical Ergonomics and the Web — Michael J. Smith, University of WisconsinMadison, & Alvaro Taveira, University of Wisconsin - Whitewater
  2. Cognitive Ergonomics — Craig M. Harvey , Louisiana State University, Richard J. Koubek, Pennsylvania State University, Ling Rothrock, Pennsylvania State University, Ashok Darisipudi, Louisiana State University, Jong W. Kim, Pennsylvania State University, & Jessica Munch, Wright State University
  3. Human Factors Aspects of Team Cognition — Preston A. Kiekel, New Mexico State University, & Nancy J. Cooke , Arizona State University East

III. Content Preparation for the Web

  1. Presentation of Information — Thomas S. Tullis, Michael Catani , Ann Chadwick-Dias, & Carrie Cianchette, Fidelity Investments
  2. Multimodal User Interfaces: Designing Media for the Auditory and Tactile Channels —Thomas Hempel, Siemens AG, & Ercan Altinsoy, Ruhr-University
  3. Applications of Concept Maps to Web Design and Web Work — Robert R. Hoffman, John W. Coffey, & Joseph  D. Novak , University of West Florida
  4. Organization and Structure of Information Using Semantic Web Technologies — Jennifer Golbeck, Amy Alford, Ron Alford, & James Hendler, University of Maryland

IV. Retrieval of Information

  1. User Search Strategies and Search Engine Interface Design — Xiaowen Fang, De Paul University, Pei Chen, Huicong International, & Bo Chen, Hyperion
  2. Interactive Information Agents and Interfaces — Matthias Klusch, German Research Center for Artificial Intelligence, Elisabeth Andre, University of Augsburg, & Thomas Rist, German Research Center for Artificial Intelligence, Toru Ishida, University of Kyoto, & Hideyuki Nakanishi , University of Kyoto 

V.  Universal Access

  1. A Design Code of Practice for Universal Access: Methods and Techniques —Constantine Stephanidis, Foundation for Research and Technology- Hellas (FORTH) and University of Crete & Demosthenes Akoumianakis, Foundation for Research and Technology- Hellas (FORTH)
  2. Developing Adaptive Interfaces for the WebConstantine Stephanidis, Foundation for Research and Technology - Hellas (FORTH) and University of Crete, Alexandros Paramythis & Anthony Savidis, Foundation for Research and Technology - Hellas (FORTH)
  3. Access to Web Content by Those Operating Under Constrained Conditions — Gregg C. Vanderheiden, University of Wisconsin - Madison
  4. Cross-Cultural Web Design — Yee-Yin Choong, Global eXchange Services, Tom Plocher, Honeywell International, & Pei-Luen Patrick Rau , Tsinghua University

VI. Web Usability Engineering 

  1. Understanding Users: Some Qualitative and Quantitative Methods — Fred Volk, SAS Institute and Georgetown University, & Huifang Wang, SAS Institute
  2. Evaluating Web Usability — Wenli Zhu, Microsoft, Kim-Phuong L. Vu, Purdue University, & Robert W. Proctor, Purdue University
  3. A Design Process for Web Usability — Deborah J. Mayhew, Deborah J. Mayhew & Associates
  4. JIET Design Process Framework: Usable Design Processes for Web-based E-Business Applications — Helmut Degen, Vodafone Holding GmbH, Sonja Pedell, University of Melbourne, & Stefan Schoen, Siemens AG

VII. Task Analysis, Ecological Interface Design, and Performance Modeling

  1. Task Analysis for the Design of Web Applications — Thomas Z.  Strybel, California State University, Long Beach
  2. Searching for Meaning in Complex Databases: An Ecological Perspective — John M. Flach, Wright State University, Kevin B. Bennett, Wright State University, Pieter Jan Stappers, Delft University of Technology, & Daniel P. Saakes, Delft University of Technology
  3. User Modeling — Addie Johnson & Niels Taatgen, University of Groningen

VIII. Specific Web Applications in Academic Settings

  1. Educational Uses of the Internet and the Web — Jessica A. Somers, University System of Georgia Board of Regents
  2. Distance Education — Lisa Neal, eLearn Magazine & Diane Miller, Aptima, Inc.
  3. Behavioral Research and Data Collection via the Internet — Michael Birnbaum, California State University, Fullerton, & Ulf-Dietrich Reips, University of Zurich

IX. Specific Web Applications in Industrial Settings

  1. Web-based Programs and Applications for Business — Misha W. Vaughan & Joseph S. Dumas, Oracle Corporation
  2. Designing E-commerce User Interfaces — Lawrence J. Najjar, BMC Software, Inc.
  3. Intranets and Intra-organizational Communication — V. Kathlene Emery, Julie A. Jacko, Francois Sainfort, & Kevin P. Moloney, Georgia Institute of Technology
  4. Web-based Collaboration — Martijn van Tilburg & Timothy Briggs, Microsoft Corporation

X.  Web Psychology and Information Security

  1. Key Psychological Factors that Affect Uptake and Use of Web-based Services —Ron Henderson, ClientWise Pty Ltd,  Desley Hennessy, University of Wollongong, & Megan Divett, University of Wollongong
  2. Consumers: The Theoretical Foundations of Online Behavior — Fred Volk, Georgetown University and SAS Institute, & Frederic B. Kraft, Grand Valley State University
  3. Web Security and Privacy — E. Eugene Schultz, University of CaliforniaLawrence Berkeley National Laboratory  

XI. Emerging Technologies and Applications 

  1. Wireless Communication — Mark Pearrow, MIT
  2. Augmented Reality in Internet Applications — Kay M. Stanney, University of Central, & Roy C. Davies, Lund University
  3. The Emergence of E-health in Health Care — Kevin P. Moloney, Francois Sainfort, Julie A. Jacko, & V. Kathlene Emery, Georgia Institute of Technology

XII. Return of Investment and State of the Art Usability Guidelines for the Web 

  1. Determining the Value of Human Factors in Web Design — Eugenie Bertus, BMC Software, Inc., & Mark Bertus, Auburn University
  2. State of the Art of Web Usability Guidelines — Céline Mariage and Jean Vanderdonckt, Université Catholique de Louvain, & Costin Pribeanu, National Institute for Research and Development in Informatics